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495-J Arbor Hills Rd. Kernersville, NC 27284

336-993-2603

autoglass@naccowindshield.com

Mon-Fri: 8:30 am – 5:30 | Sat.9-3

Mon-Fri: 8:30 am – 5:30 | Sat.9-3
Schedule Your Appointment 336-993-2603
495-J Arbor Hills Rd. Kernersville, NC 27284

FAQ

Do you replace more than just windshields?

Yes, we can replace any broken piece in your vehicle.

Should I call my insurance?

We are on network with all insurance companies. You can use any glass shop you decide. Glass is covered under the comprehensive part of full coverage. You will only be responsible for the deductible for your comprehensive policy.

Will a glass claim affect my rates?

Glass claims are considered a no-fault claim. It does not affect your rates.

Can I have mobile service?

Mobile service is offered for all eligible vehicles. Vehicles that require a static ADAS recalibration have to be done in-shop. All others can be done onsite. Most foreign made vehicles require in shop recalibration.

Do you fix a door window that won’t go up/down?

Yes, we can repair or replace all door glass regulators or motors.

Will my insurance pay for OEM parts?

There is an approval process. If the insurance company approves my request for OEM parts, you will only owe the deductible on your comprehensive policy. If they deny the approval request, you can still have OEM parts. You will be responsible for the difference between the OEM and what the insurance company allows.

My insurance company set me up with another glass company. How do I use your shop?

If you have already setup a glass claim and received the dispatch/referral number, all you have to do is call back and have the claim changed over to our shop.

My insurance company told me I safety systems that require recalibration after the windshield is replaced. Can you take care of the safety systems on my car?

Yes, our technicians are certified to recalibrate all the safety sensors and return your vehicle back to factory specifications.

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