Don't Get Steered

North Carolina State law allows you to choose any auto glass replacement facility, regardless of any recommendation your insurance company may make. Insurance companies are NOT concerned with the quality of the work only the cost to them. Therefore, make your auto glass replacement choice on the basis of quality for your own safety.

Don’t get “steered” to an inferior shop! Let NACCO Windshield do the job right the first time.


NC State Statute § 58-33-76. Referral of business to repair source; prohibitions.

  • (a) No insurance company, agent, adjuster or appraiser or any person employed to perform their service shall recommend the use of a particular service or source for the repair of property damage without clearly informing the claimant that the claimant is under no obligation to use the recommended repair service.
  • (b) No insurance company, agent, adjuster or appraiser or any person employed to perform their service shall accept any gratuity or other form of remuneration from a repair service for recommending that repair service to a claimant. Provided, however, discounts agreed to by repair services shall not violate this section.
  • (c) Any person who violates this section is subject to the provisions of G.S. 58-2-70 and G.S. 58-33-46. (1991, c. 386, s. 1; 1993, c. 525, s. 1; 2001-203, s. 22.)

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